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Safety

DreamTeamDrive (DTD) is all about safety, start to finish. We strive to exceed the strictest safety standards possible in order to ensure your comfort, satisfaction and security every time. Step inside, we’ll show you how.

 

Before you Call

Background Checks

Background Checks

You can be sure that you're always riding with a professional with DTD. In select cities, our drivers undergo FULL criminal background checks and comprehensive drug testing. In addition to being commercially licensed, your ride is always fully covered by your driver's commercial liability insurance for your protection.

At DTD we take everything to the next level, including our passengers' safety. After passing federal, state and municipal screening, each DTD driver undergoes a background check by our partner, Checkr. More than 3,000 businesses – including Uber use Checkr for background checks. Your safety should never be compromised, and we take every precaution to make sure you're always in good hands.

Training

Preparation

Another key component to our passengers' safety is preparation. To prepare for each trip, DTD drivers check the roads for traffic delays, construction or other potential hazards. For our passengers traveling to and/or from the airport, DTD drivers monitor flight status to make sure you arrive and/or depart on time.

With this level of preparation, our drivers constantly maintain familiarity with the layout, logistical details and traffic patterns of the areas they serve, ensuring that your safety, timeliness and comfort are always top priorities. DTD's safety profile is on par with our VIP service - you never need to worry about your driver taking a route that could endanger your physical safety.


 

After you Call

Anonymity

Anonymity

DTD is committed to protecting your personal data. We adhere to the highest ethical standards in transaction processing in order to ensure that your personal information remains completely private. ALL information you give us when reserving your ride is strictly confidential.

No Hailing

No Hailing

No more worrying about finding a cab on the street. DTD delivers door-to-door service, meaning that our drivers will pick you up at your exact location and take you to your precise destination. No matter where, no matter when. Your safety and comfort are always our top priorities.


 

During your Ride

Accessibility

Accessibility

DTD provides the VIP service that you require by accommodating all of your transport needs, including any pertaining to physical disabilities. All of our drivers are trained on boarding and de-boarding protocols to accommodate you with everything you’ll need for a comfortable, care-free ride.

Easy Payment

Easy Payment

Paying for your ride couldn’t be simpler. We securely keep your payment information on file, so there’s never a need to carry cash or stop at an ATM to settle the bill. With DTD, all you’ve got to do is sit back and relax while our trained and certified drivers get you to your destination as quickly and safely as possible.


 

After your Trip

Feedback

Feedback

Have a great experience with one of our drivers? Have an idea for something new? We’d love to hear about it! Contact DTD in your city to let us know what you thought about your ride.

Customer Support

Customer Support

Have questions about DTD? Call one of our dedicated customer support hotlines or send us a message online anytime. With DTD, the luxury treatment doesn’t end when you get out of the car.

 

Additional Safety Information

 

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