DreamTeamDrive (DTD) seamlessly connects riders to drivers through mobile apps to make cities more accessible, to open up more possibilities for riders, and to create more business for our drivers. As we embark on our mission to expand our presence, we maintain the core values that our riders have come to trust: reliability, privacy and professionalism.
It is always our policy to safeguard the privacy of our clients and their personal information. Rest assured that ALL information you give us in reserving your ride is strictly confidential. We are in the business of bringing people and cities closer together – not in the business of selling personal data. We highly value each customer's privacy and do not sell lists of contact information of any kind, or let other companies solicit you in any way. DTD will never give out customer information to anyone without the customer's written consent.
We recognize the level trust of customers place with us in providing them with a reliable, comfortable and prompt ride. In addition to providing you with high-quality driving services, we are committed to protecting your personal data. We adhere to the highest ethical standards in transaction processing that data and keeping all of our client’s information confidential.
DTD will issue a full refund on your reservation if we receive your cancellation request within 5 days of the date of scheduled service. We take stringent measures to make sure we have the right driver and the right car exactly when you need them. For this reason, we will not issue refunds if the cancellation of service occurs within 5 days of expected service. If your reservation is made less than 5 days of expected service, you are not eligible for a refund.