At DreamTeamDrive, we are committed to ensuring all of our valued clients receive comfortable, VIP-level town car services. As part of this service philosophy, we offer town car services that are accommodating of all transportation needs – including any needs relating to physical disabilities.
For people with disabilities, transportation can be difficult. It is our mission to ensure you arrive at your location on time, in style, and in comfort. Here are the ways in which we take every effort to give you a first-rate town car service experience.
How We Ensure Town Car Service Accessibility
Professional driver training.
Our driving professionals have gone through training to meet all client transportation demands. They are educated in boarding and de-boarding protocol. And they adhere steadfastly to high standards for disability awareness and etiquette.
They can fulfill the transportation needs of individuals with wheelchairs, service animals, or assistive devices. In other words, no matter what you require, you can count on receiving prompt, attentive, and first-class service from our trained, professional drivers.
High standards for our town car service.
With our town car service, our clients come first. We pledge your complete satisfaction, and as a result, we have high expectations for our DreamTeamDrive chauffeurs.
Our driving professionals perform the following:
- Approach every client and introduce themselves personally
- Inquire as to how they can fulfill specific client requirements
- Store any assistive devices in the manner as the client prefers
- Allow for service animals to travel on the floor of the car with clients
- Actively listen to and accommodate reasonable client feedback and/or requests
In other words, from start to finish, each client is given the high-end service and professionalism which they deserve.
Stringent compliance with required laws
On top of delivering a premium town car service experience, we expect our driving professionals to comply with all laws pertaining to transportation of riders with disabilities. All DreamTeamDrive drivers abide by a licensing agreement, in which they agree to strictly adhere to laws governing accommodation of riders with such needs.
As a result, this applies to accessibility laws relating to persons with service animals. Our town car service driving professionals are also expected to make the maximum effort possible to accommodate riders with walkers, canes, folding wheelchairs, or other portable assistive devices. Reports of discrimination will lead to DreamTeamDrive carefully evaluating the incident and the involved driver undergoing a temporary suspension during investigation. A confirmed violation can subsequently lead to permanent loss of employment with our town car service.
Learn More About Our Town Car Service
At DreamTeamDrive, we deliver five-star, VIP-level town car services for clients in Houston, TX and Austin, TX. We plan to expand to San Antonio and many more cities in the future. Please visit our About page for more information or to schedule an appointment.